They said home is where the heart is. But where is the location of the heart—not just that vital organ, but the center of love and care? At ImageFIRST, the answer is simple for us: It’s wherever your family is. Home isn’t just a place—it can be found wherever your loved ones are, blood-related or not.
As students of how to help craft better and better patient experiences, one thing we’ve consistently noticed is that for many patients, being in the hospital or even in an outpatient facility has the potential to feel like the furthest thing from home that there is. Frightening procedures, uncertain outcomes, and cold, sterile-looking machines can unsettle any patient and make them feel as homesick as can be.
Our mission as a provider of solutions for patient satisfaction is to help patients feel as comfortable and at-home as possible. When in a medical facility, the last thing that will help patients feel at home is uncomfortable, stained or frayed towels, gowns, blankets and other linens. But warm, comfortable, soft and stain-free linens, scrubs and uniforms in Fort Lauderdale, FL or anywhere in the state? That’s another story.
We all look forward to sleeping in our own beds after a long trip away, and even when patients can’t sleep in their own beds due to a medical stay, they can have a little bit of home with them. In fact, all of our associates who handle ImageFIRST products uphold our “family standard,” meaning that they’ll only provide your facility with the same quality of products and services that they would want their own family members to have.
At ImageFIRST, our understanding of the importance of family extends beyond our facilities’ and customers’ facilities walls. In fact, we help to build walls—not the kind that keep people out, but the kind that shelter families and provide a space where they can thrive. We’re talking about our regular volunteer events with Habitat for Humanity, a charity that has built thousands of homes for families in need. This June, ten ImageFIRST Miami associates participated in a Habitat for Humanity event, our second this year. Our associates were proud to assist families in their community, just as they are proud to help families who depend on our customers for medical care. And, of course, our associates consider themselves one big family at ImageFIRST.
Learn more about how we put family first with medical scrubs, uniforms, gowns and linen in Fort Lauderdale, FL and throughout the nation by visiting http://miami.imagefirst.com.